Sun, 16 Oct 2017 - Maria Sones
Over a three day period I dealt with 5 different members of staff: Dan, Simon, Alex, Jason and a lady when I phoned through with a question this afternoon.
I was looking for a specific bike, you had what I was looking for and the price was fair to.
All the staff were friendly, professional, approachable and informative. I particularly like the fact that Dan escorted me and my son over the road and introduced us to Alex who helped kit us out. We weren't just sent over.
It was 6 years since I'd been on a bike so I was both excited and nervous. However by the time Jason had served me coffee and taken me through everything on the bike I was much less nurvous and ready to go. Thank you guys a great shopping experience and excellent customer service.
Thu, 21 Sep 2017 - Matt Benney
I’ve been into Bridge many times since moving down to the south west a few years ago. I recently purchased a new bike from you, my first from Bridge and the service from both Ross and Matt was excellent. I don’t buy every time I’m in, but I’m always made to feel very welcome, and as a friend and not just a customer.
I had two test rides arranged, alone and with Pillion. Both ready to go when I arrived. Upon collection of my new bike, it was perfectly clean and presented, and looked lovely. All the accessories I ordered were on and fitted, and it was ready fo go as agreed.
I’m always made to feel at home at Bridge, and under no pressure to buy. Both guys really know their stuff, and are super helpful. Nothing is too much trouble, and I’m a very happy customer.
Wed, 20 Sep 2017 - Leslie Hutchings
Well what can I say... I e just got my first bike and even though it's only a 125cc I'm a really happy man. Whilst visiting bridge I've been greeted by two amazing people in Paul from the sales team and Matt from clothing who have gone beyond their role and giving me advice on all aspects of finance agreement through the clothing what would suit my body type and riding riding position . And even though I have bought the bike the after sale has been great every time I going to the shop Paul is always happy to come over and see how things are going and Matt is asking how I'm finding it and offering advice and I couldn't be a happier customer
Thu, 14 Sep 2017 - Becki Devilly-Atkinson
I went to Bridge Motorcycles with my mum to buy my Dad a surprise birthday present - needless to say we were both a bit clueless about what to get!
Jason was so friendly, explained the different models we asked about really well and helped us pick out the perfect gift! Bridge Motorcycles also pulled out all of the stops in delivering the bike to us (we live an hour and a half away from Exeter) in such short notice so that it was delivered in time for the big surprise. My Dad was so happy with the bike and it is in brilliant condition. Jason also helped us arrange tax and warranty at Bridge Motorcycles and made everything so simple and easy.
Thank you so much to the team and Bridge Motorcycles - absolutely brilliant service and such helpful staff!
Tue, 29 Aug 2017 - Ellen Blackwood
Service was exceptional from the start. Being a new rider encouraged by partner to get involved in riding Ross was very useful to both of us. His effort and customer service during the time of getting quotes to the collection of the bike was extremely good. He kept us up to date with any issues and progress. His honestly was much appreciated even if it was bad news but he managed to have the bike ordered, delivered, with accessories fitted and restriction applied in time for us to collect bike in a quick turn around. Ross made buying my first bike a pleasurable experience with minimal stress. Thank you! P.S very happy with my purchase
Thu, 17 Aug 2017 - Chris Jones
Recently bought 2016 gsxr1000 l6 could not fault the service from salesman Ross. very happy with excellent way the bike was presented for sale,not the cheapest out there compared to same bike at other local dealer but i feel i was given a good trade in deal so overall i am happy to have dealt with bridge motorcycles.Enjoying the fantastic gsxr.thanks Chris
Tue, 01 Aug 2017 - Lorna Garbett
I was looking to buy my first motorbike and went round a couple of other show rooms, where the service appeared to me to be slightly pushy and not particularly friendly i.e. A bit shoddy.
On arrival at Bridge Motorcycles of Exeter we were welcomed by Dave, whose approach was most refreshing; he was friendly, informative, helpful and above all very patient!!!
During the course of the day we were introduced to Matt and Ross and between the three of them they sorted out the best bike for me, together with the necessary accessories and clothing.
What amazed me was the overall team spirit that shone through the whole organisation, everyone was polite, courteous, friendly, patient, responsible and wanted to genuinely help. These people knew their stuff and were willing and eager to share their knowledge with me to ensure that I purchased the right bike.
A bike thumbs up and a smiley face for Bridge Motorcycles of Exeter.
P.s it was clear to me that all the people who work at Bridge Motorcycles and the guys that we met, all got on very well together, which makes for a really positive atmosphere.
Thu, 27 Jul 2017 - Donald Tennet
I found my whole experience with Bridge Motorcycles very professional from start to finish from my first visit before even looking at any bike in question. This then lead into myself ordering a bike after speaking to Paul over a couple of visits. Paul is a credit to the company due to being so down to earth and seeing that you have a passion to ride a bike. The whole procedure was fantastic and nothing was any trouble when putting the specification together. I must say it was a very nice feeling not to be in a position not to be up sold anything which then lead me to ordering the parts I wanted. He was incredibly helpful when it came down to putting me in the right direction to the Triumph Training program and Insurance to get me on the road. The final handover was brilliant and was everything I could have expected. I also dealt with Matt from the shop and can only say the same to be honest. I purchased all my equipment for my bike through Matt and what TOP MAN!!! I think I spent about Â£1500 that day and it was a pleasure spending it with Matt and Bridge. All the staff are fantastic and the girls in the cafe make a great Bacon butty which goes down very well every time. One thing I can most certainly confirm is that Paul and Matt are your GOLDEN BOYS!
Tue, 18 Jul 2017 - Paula Collard
We find this to be a well-stocked shop with very knowledgeable and helpful staff.
Specifically yesterday there was a very helpful and patient chap in the clothing/helmets section. His name was Alex and he helped me find the perfect new helmet. The small touches mean a lot, such as the cloth on the counter for cleaning our visors. I'll definitely go back when I need anything else.
Wed, 21 Jun 2017 - Andy Ewings
These guys never cease to amaze me the service I get year after year astounds me and I am the most impatient person on the planet ,
I have been waiting (1 week) for my new bike with 3 more to go officially went in today and spoke to Lee Anthony and Ross Tilley and they have managed and I don't know how to get my bike 3 weeks early at no extra cost from another dealers stock ,
You may think that sounds easy but these models are on back order for months,
AMAZED at the deal and service
Thank you for your effort and putting up with me
Tue, 23 May 2017 - Andy Walpole
Purchased a new Triumph Sprint from them in April this year. It was 1 of only 2 left in the country, and although a 2 hour ride away, I didn't hesitate.
Simon Downton made the whole process so easy. I got a great price on my PX, and he even had the bike ready to go in under 1 week.
Collection was a dream, and you are made to feel welcome, unlike my local Triumph dealer in Swindon!!
Thank you, and I am back to you soon for first service.
Mon, 03 Apr 2017 - John Wareham
Wanted a Triumph Raven Classic Jacket and Urbane Boots - both available on your web, but apparently no longer available. Didn't stop Darren finding me a pair and incredibly a Medium jacket. Literally could not have been more helpful - called me straight away, called everybody he knows and called me back to tell me the good news. Dispatched like lightning (even held the courier up) and arrived safely yesterday as promised. Even called to check all good. Its sadly rare these days that service is something you leave a positive message for. Im a very happy man today, thanks Darren :)
Mon, 27 March 2017 - Mark Treen
Picked up my triumph tiger 800xc today and I couldn't fault the service and attention to detail that bridge offer...special thanks to Chris for sorting me a bike out...I wouldn't hesitate to recommend bridge to anyone.
Tue, 14 Mar 2017 - Dave Chittenden
I have purchased three second hand motorcycles from Bridge Garage over the years, the first being way back about 1982. More recently just three years ago and again this year. I have been very satisfied with the service that Bridge Motorcycles have provided. The Staff and salesmen have been very friendly. knowledgeable and have gone out of their way to make my purchase easy and back up services are excellent. Thanks Bridge Garage. I would definitely recommend you to any other motorcyclists.
Thu, 16 Feb 2017 - Russ Fletcher
A huge thank you to Ross for all his help and support during the purchase of my new Kawasaki. He was very knowledgeable and very enthusiastic, not just about the new bike but biking in general which is great. He is a superb ambassador for Bridge!
May I also thank Darren. The sports heated grip's i wanted for my new bike were on back order with no delivery date in sight. Somehow Darren managed to get me a pair within a couple of days, amazing! He has always come up trumps, no matter what I've needed.
As always, nothing but praise for Bridge. Keep up the good work guys.