Fri, 27 Apr 2018 - Joanne Grimshaw
“I am writing in connection with the services and sales that I received on purchase of my new trumph 800 tiger. Chris Shorland is an excellent salesperson he understood my abilities and un capabilities and helped me decide on what motorcycle might be suitable for me to give me more confidence in riding and he also offered a test ride on the XRT and explained all about the capabilities and functions and made me feel confidence before I took it out. I will be commending him to other ladies that would like to purchase a motorcycle.”
Wed, 25 Apr 2018- Helen Turner
“Just to commend Darren for his excellent service - always helpful and thorough and he ensures personal attention at all times. Thanks very much.”
Mon, 23 Apr 2018-Andrew Woodhead
“Nigel Back was brilliant really helpful he looked after us all the way through the sale, Also Alex in clothing and accessories went above and beyond to help us pick our helmets, clothes and intercoms.”
Tue, 10 Apr 2018 - Chloe Walker
“I chose to purchase a motorcycle from Bridge Motorcycles as I live in Cornwall and there is a limited number of garages from where you can buy a new Honda. Having never bought a new vehicle, the whole process was extremely alien to me. Jason Andrews has been helpful and committed to offering excellent customer service throughout. The staff in the accessories department were also extremely helpful, which has meant that I now have new and well fitting equipment for my ride. I now have my bike and it is a pleasure to ride and I look forward to dealing with Jason again in the future.”
Fri, 6 Apr 2018 – Simon Kirk
I have just picked up my Honda CB125R which I am really enjoying, the help, support, and advise I received from Simon and the others was fantastic, I will definitely be buying my next bike at Bridge Motorcycle and have already begun recommending the store to others.
Wed, 3 Apr 2018 – Di Vegh
Paulmade sure all my parts were ordered, Sophie helped me book and organise everything and Will did a great job with all the spannering
Tue, 2 Apr 2018 – Graham Jones
I’m sorry I can’t remember the young ladies name at desk (Sophie), upon arrival was immediately greeted and she had to disappear for a moment no problem was very soon back and was a delight to be served by. Told me is anything was wrong would find me or when bike was complete and ready also let me know. All very prompt. I’ve worked on a service desk for a dealership before and it’s not always the easiest position in any garage
Fri, 30 Mar 2018 - Andy Walker
Jason Andrewswas very helpful from the start and it's refreshing to deal with a salesperson who is foremost enthusiastic about motorcycles. He was in no way the typical pressurised salesperson, but was happy to spend a considerable amount of time with both me and my daughter in order for us to make the right choices. This subsequently led to not only my daughter purchasing a brand new Honda CBR 650F, but in me trading in my 10 year old Honda Hornet (the only bike I've ever owned) and purchasing a 3 year old bike of the same model as my daughter's from your used selection. I would readily recommend your company to others and have already told friends and family where our bikes were purchased from. I only used one other Honda dealership for all my bike servicing, MOTs and any associated accessories and clothing and now look forward to the same loyal relationship with your dealership now I have moved to the south west.
Mon, 12 Mar 2018 - Philip Lambert
Just brought a 125cc motorcycle from your company. My salesman name was Jason, he was very helpful from motorcycle, bike wear, bike extras to finance and insurance. In fact he seemed to be very knowledgeable in every field. It was a most relaxing experience I have every had when buying a motorbike. In fact when I past my bike test I am hoping he will still be there to guild me again in a larger cc bike. Many thank Jason.
Sat, 10 Mar 2018 - Jane Sampson
Thrilled with my new purchase. The whole experience of buying my bike was exceptional, Jason Andrews was so helpful, friendly and knowledgeable, he made everything so easy and smooth.
Fri, 9 Mar 2018 - Roy Restell
I have just picked up my new Tiger 1200 sold to me by Chris Shorland. Throughout the transaction Chris was polite, helpful, knowledgeable and approchable any time I had a question. This was the third time I have dealt with Chris and should I wish to purchase another Triumph I would want to do so through him.
Fri, 16 Feb 2018 - Christian Skerratt
I'd like to express my gratitude and thanks to the team at Bridge Motorcycles, before I committed to buy the 883 Iron I came up a couple of times to have a look at it, Chris Shorland was happy to show me the bike and give me as much time as I needed in order to make an informed decision, answering any questions and providing me with a professional and comprehensive service. I would not hesitate in recommending Bridge Motorcycle.
Wed, 14 Feb 2018 - Gary Wren
Just a big thankyou to all the staff at bridge exeter Purchased a honda ST1300 and traded a rocket in Jason was very helpfull polite and caring throughout the sale which gave me confidence in the buying from bridge motorcycles I would definitely recommend you to other bikers.
Thu, 1 Feb 2018 - Nik Moore
Excellent service from Chris Shorland,he is friendly and easy going, very happy with his customer relations and his extra mile to get what I was after. Bought though Chris before and purposely went to him again this time. Great asset to you company. If I had to rate chris out of 10 it would definately 10.
Mon, 29 Jan 2018 - Neil Humphries
I would like to thank Chris Shortland, for making it possible for me to test ride the new Street scrambler last Saturday, and a second hand Bonneville scrambler, that i purchased after riding both bike's at very short notice as i just turned up & he made it happen. A very easy & pleasant experience thanks for going the extra mile. Love the bike thanks again guy's.
Wed, 25 Jan 2018 - Gabriele Vosseberg-Benson
Just wanted to say a big thank you to Vince Coleman for his excellent customer service and attentiveness during the process of buying my new Scooter Honda Vision 110. It was the right decision and he gave very useful and insightful advice at every stage of the purchase decision. Many thanks!
Mon, 22 Jan 2018 - Michael Lenihan
To The Sales Team at Bridge Motorcycles: I purchased a new Green Kawasaki Z250SL on Monday 17 January 2018. The whole process from start to finish was first class. I was very impressed with the Sales Team I came into contact with. It was excellent customer service all round. Simon my Salesman did an excellent job. Jason was excellent too. I would also like to thank Ross and Dave for their initial assistance. Finally a big thanks to Darren in the after sales department. Keep up the good work lads. Regards Michael Lenihan
Thu, 18 Jan 2018 - Tim Akast
I’m very impressed by the service offered by all the staff at Bridge motorcycles. Having only passed my test in December any fears I had about being “green” and completely clueless were put to rest byNigel and Lee who were both excellent about being supportive without ever patronising a fairly nervous customer. I slightly shakily rode off on my Street Triple today grinning from ear to ear. Thanks to all the team including the clothing department. A very professional service. All the best Tim
Mon, 15 Jan 2018 - David Harbach
Hi I brought my New bike last week with the help form Chris Shorland he was a very good help for me thank you if scored his help would be 10 out of 10 cheers David Harbach
Wed, 3 Jan 2018 - Bennett
Simon Downtonwas particularly helpful in explaining finance, the bike itself nd all other questions I had. I felt comfortable in asking him anything and he was very informative
Fri, 1 Dec 2017 - June Phillips
I am very pleased with the advice I received when purchasing my new motorcycle. The sales consultant Ross was knowledgeable and helpful throughout the process. All the extras I wanted were sourced quickly and nothing was too much trouble. I have been very well looked after by the team at Bridge.
Mon, 27 Nov 2017 - William Woodall
Hi i bought a new honda from jason andrews at bridge, he put together a good deal that i could not refuse.He was professional and very pleasant and made the experience an enjoyable one.The bike was ready on time and well prepared by the workshop.I have bought bikes from most of the dealers in the west country but bridge is the best in my opinion, and i intend to deal with jason in the future.
Tue, 21 Nov 2017 - Robert Weil
Many thanks to Simon for organising me with my new Honda CB650F. He's a real asset to Bridge, and a top bloke. I've been a customer for years, and introduced a few as well, most recently my wife. Bridge is a great dealership. I'm really looking forward to the 2018 biking season. It pretty much starts with the Bmad festival weekend in Paignton, followed by Bridge special events and rideouts which it will be fun to join. It's just a shame you can't fix the weather. Best Wishes to all, and thanks again for running the best multifranchise dealership in the UK.
Wed, 25 Oct 2017 - Michael (Burt) Reynolds
Recently purchased a new Triumph Bobber through Jason at Bridge. He was an absolute pleasure to deal with throughout - very knowledgeable about the machine and considered all my needs at every stage. Also wish to give lots of praise to Matt in clothing who spent a considerable amount of time with me advising on what equipment I needed. Matt was first class and his product knowledge was excellent. All in all an excellent buying experience.
Mon, 23 Oct 2017 - Graham Shaw
I have been buying new bikes from bridge for the last 10 years and have bought no less than 8 new bikes. I have just collected my new Honda CB500F from Bridge Honda. I have to say that the service I received from Simon Downton was nothing but exceptional as was the bike hand over from Jason. I traded my 8 ball Triumph Bonnie for the new Honda and the transition was simple. Even the lady on reception when I called was helpful and friendly as was the advice from the clothing department when I bought my new helmet and boots. Very professional indeed. I also like the new cafe where the food was first class and staff friendly. I will most certainly continue to purchase my new bikes from Bridge.
Sun, 16 Oct 2017 - Maria Sones
Over a three day period I dealt with 5 different members of staff: Dan, Simon, Alex, Jason and a lady when I phoned through with a question this afternoon.
I was looking for a specific bike, you had what I was looking for and the price was fair to.
All the staff were friendly, professional, approachable and informative. I particularly like the fact that Dan escorted me and my son over the road and introduced us to Alex who helped kit us out. We weren't just sent over.
It was 6 years since I'd been on a bike so I was both excited and nervous. However by the time Jason had served me coffee and taken me through everything on the bike I was much less nurvous and ready to go. Thank you guys a great shopping experience and excellent customer service.
Thu, 21 Sep 2017 - Matt Benney
I’ve been into Bridge many times since moving down to the south west a few years ago. I recently purchased a new bike from you, my first from Bridge and the service from both Ross and Matt was excellent. I don’t buy every time I’m in, but I’m always made to feel very welcome, and as a friend and not just a customer.
I had two test rides arranged, alone and with Pillion. Both ready to go when I arrived. Upon collection of my new bike, it was perfectly clean and presented, and looked lovely. All the accessories I ordered were on and fitted, and it was ready fo go as agreed.
I’m always made to feel at home at Bridge, and under no pressure to buy. Both guys really know their stuff, and are super helpful. Nothing is too much trouble, and I’m a very happy customer.
Wed, 20 Sep 2017 - Leslie Hutchings
Well what can I say... I e just got my first bike and even though it's only a 125cc I'm a really happy man. Whilst visiting bridge I've been greeted by two amazing people in Paul from the sales team and Matt from clothing who have gone beyond their role and giving me advice on all aspects of finance agreement through the clothing what would suit my body type and riding riding position . And even though I have bought the bike the after sale has been great every time I going to the shop Paul is always happy to come over and see how things are going and Matt is asking how I'm finding it and offering advice and I couldn't be a happier customer
Thu, 14 Sep 2017 - Becki Devilly-Atkinson
I went to Bridge Motorcycles with my mum to buy my Dad a surprise birthday present - needless to say we were both a bit clueless about what to get!
Jason was so friendly, explained the different models we asked about really well and helped us pick out the perfect gift! Bridge Motorcycles also pulled out all of the stops in delivering the bike to us (we live an hour and a half away from Exeter) in such short notice so that it was delivered in time for the big surprise. My Dad was so happy with the bike and it is in brilliant condition. Jason also helped us arrange tax and warranty at Bridge Motorcycles and made everything so simple and easy.
Thank you so much to the team and Bridge Motorcycles - absolutely brilliant service and such helpful staff!
Tue, 29 Aug 2017 - Ellen Blackwood
Service was exceptional from the start. Being a new rider encouraged by partner to get involved in riding Ross was very useful to both of us. His effort and customer service during the time of getting quotes to the collection of the bike was extremely good. He kept us up to date with any issues and progress. His honestly was much appreciated even if it was bad news but he managed to have the bike ordered, delivered, with accessories fitted and restriction applied in time for us to collect bike in a quick turn around. Ross made buying my first bike a pleasurable experience with minimal stress. Thank you! P.S very happy with my purchase
Thu, 17 Aug 2017 - Chris Jones
Recently bought 2016 gsxr1000 l6 could not fault the service from salesman Ross. very happy with excellent way the bike was presented for sale,not the cheapest out there compared to same bike at other local dealer but i feel i was given a good trade in deal so overall i am happy to have dealt with bridge motorcycles.Enjoying the fantastic gsxr.thanks Chris
Tue, 01 Aug 2017 - Lorna Garbett
I was looking to buy my first motorbike and went round a couple of other show rooms, where the service appeared to me to be slightly pushy and not particularly friendly i.e. A bit shoddy.
On arrival at Bridge Motorcycles of Exeter we were welcomed by Dave, whose approach was most refreshing; he was friendly, informative, helpful and above all very patient!!!
During the course of the day we were introduced to Matt and Ross and between the three of them they sorted out the best bike for me, together with the necessary accessories and clothing.
What amazed me was the overall team spirit that shone through the whole organisation, everyone was polite, courteous, friendly, patient, responsible and wanted to genuinely help. These people knew their stuff and were willing and eager to share their knowledge with me to ensure that I purchased the right bike.
A bike thumbs up and a smiley face for Bridge Motorcycles of Exeter.
P.s it was clear to me that all the people who work at Bridge Motorcycles and the guys that we met, all got on very well together, which makes for a really positive atmosphere.
Thu, 27 Jul 2017 - Donald Tennet
I found my whole experience with Bridge Motorcycles very professional from start to finish from my first visit before even looking at any bike in question. This then lead into myself ordering a bike after speaking to Paul over a couple of visits. Paul is a credit to the company due to being so down to earth and seeing that you have a passion to ride a bike. The whole procedure was fantastic and nothing was any trouble when putting the specification together. I must say it was a very nice feeling not to be in a position not to be up sold anything which then lead me to ordering the parts I wanted. He was incredibly helpful when it came down to putting me in the right direction to the Triumph Training program and Insurance to get me on the road. The final handover was brilliant and was everything I could have expected. I also dealt with Matt from the shop and can only say the same to be honest. I purchased all my equipment for my bike through Matt and what TOP MAN!!! I think I spent about Â£1500 that day and it was a pleasure spending it with Matt and Bridge. All the staff are fantastic and the girls in the cafe make a great Bacon butty which goes down very well every time. One thing I can most certainly confirm is that Paul and Matt are your GOLDEN BOYS!
Tue, 18 Jul 2017 - Paula Collard
We find this to be a well-stocked shop with very knowledgeable and helpful staff.
Specifically yesterday there was a very helpful and patient chap in the clothing/helmets section. His name was Alex and he helped me find the perfect new helmet. The small touches mean a lot, such as the cloth on the counter for cleaning our visors. I'll definitely go back when I need anything else.
Wed, 21 Jun 2017 - Andy Ewings
These guys never cease to amaze me the service I get year after year astounds me and I am the most impatient person on the planet ,
I have been waiting (1 week) for my new bike with 3 more to go officially went in today and spoke to Lee Anthony and Ross Tilley and they have managed and I don't know how to get my bike 3 weeks early at no extra cost from another dealers stock ,
You may think that sounds easy but these models are on back order for months,
AMAZED at the deal and service
Thank you for your effort and putting up with me
Tue, 23 May 2017 - Andy Walpole
Purchased a new Triumph Sprint from them in April this year. It was 1 of only 2 left in the country, and although a 2 hour ride away, I didn't hesitate.
Simon Downton made the whole process so easy. I got a great price on my PX, and he even had the bike ready to go in under 1 week.
Collection was a dream, and you are made to feel welcome, unlike my local Triumph dealer in Swindon!!
Thank you, and I am back to you soon for first service.
Mon, 03 Apr 2017 - John Wareham
Wanted a Triumph Raven Classic Jacket and Urbane Boots - both available on your web, but apparently no longer available. Didn't stop Darren finding me a pair and incredibly a Medium jacket. Literally could not have been more helpful - called me straight away, called everybody he knows and called me back to tell me the good news. Dispatched like lightning (even held the courier up) and arrived safely yesterday as promised. Even called to check all good. Its sadly rare these days that service is something you leave a positive message for. Im a very happy man today, thanks Darren :)
Mon, 27 March 2017 - Mark Treen
Picked up my triumph tiger 800xc today and I couldn't fault the service and attention to detail that bridge offer...special thanks to Chris for sorting me a bike out...I wouldn't hesitate to recommend bridge to anyone.
Tue, 14 Mar 2017 - Dave Chittenden
I have purchased three second hand motorcycles from Bridge Garage over the years, the first being way back about 1982. More recently just three years ago and again this year. I have been very satisfied with the service that Bridge Motorcycles have provided. The Staff and salesmen have been very friendly. knowledgeable and have gone out of their way to make my purchase easy and back up services are excellent. Thanks Bridge Garage. I would definitely recommend you to any other motorcyclists.
Thu, 16 Feb 2017 - Russ Fletcher
A huge thank you to Ross for all his help and support during the purchase of my new Kawasaki. He was very knowledgeable and very enthusiastic, not just about the new bike but biking in general which is great. He is a superb ambassador for Bridge!
May I also thank Darren. The sports heated grip's i wanted for my new bike were on back order with no delivery date in sight. Somehow Darren managed to get me a pair within a couple of days, amazing! He has always come up trumps, no matter what I've needed.
As always, nothing but praise for Bridge. Keep up the good work guys.