Aftersales Advisor

POSTED: 17/05/2021



We are seeking an Aftersales Advisor to join the team at our long-established independent dealership in Exeter.

Working 5 days a week Monday to Friday, this is a great opportunity to join our successful team.

You will have excellent customer service skills along with previous experience in a similar role. Knowledge of Motorcycle parts would be an advantage.

This is a high profile and demanding role and requires both a confident and professional approach.


  • Managing incoming enquiries for both parts and service over the telephone and face to face.
  • Booking services and MOT’s and updating franchise portals.
  • Working closely with the workshop to supply parts
  • Customer service follow up calls
  • Invoicing all completed jobs and processing payments
  • Assisting the team in all administration tasks

Knowledge & Skills Required

  • Good verbal communication skills
  • Reliable and flexible with a professional attitude
  • Organised and efficient
  • Understanding of the parts process
  • Good technical knowledge of motorcycles
  • Ability to prioritise workload
  • Good IT knowledge and skills
  • Knowledge of the Pinnacle dealer management system would be an advantage.

Salary / Hours of Work

  • £20,000 to £22,000 depending on skills and experience
  • Monthly team bonus on achieving targets.
  • 40 hours over 5 days Monday to Friday


  • 28 days holiday (including Bank Holidays)
  • Free Parking
  • Subsidised café
  • Excellent working environment

Enhanced benefits after qualifying period

  • 33 days holiday
  • 10 days full sick pay
  • Death in service benefit of 2 times basic annual salary
  • Cycle to work scheme

To apply please email your CV and covering letter to

Suzuki Bikes

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